With the recovery screen showing, use the volume keys to scroll 5. Select 'Factory Data Reset' and use the power button to select 6. Yes it is Z3v but I'm not sure if it's different, it shouldn't be but I hope it helps. Same problem I've tried the volume down and power nothing happens so what now.

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A new screen or battery is one kit away. Chosen Solution. Buddhika Mahesh Rep: Hello Daniel Stott, Simply you can enter to recovery mode by fallowing instuctions, Power off your device.

Sony Mobile Support – Official website

Boot in recovery mode by pressing and holding Volume Up and Power Button at the same time. Release all buttons when the Sony Xperia Z3 Compact screen flickers and in a few seconds the Recovery screen will appear. Was this answer helpful? Score 8. Same here its not going into recovery screen.

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What do I do if I don't want to lose any info on the phone. Score 1. Change product. Help us improve our website. Answer a few quick questions to evaluate your visit. Start the survey No thanks.

Sony Xperia Z1 - Can't send or receive email

To avoid the issue, remove your email app from the list of battery-optimised apps in Settings see instruction further down this page. If the email problem is related to an EAS account in a corporate environment, contact the IT support of your company or organisation. If the suggested solutions don't work and you're using Wi-Fi, enter My Wi-Fi connection keeps dropping in the search field. To remove an app from the battery optimisation list From your Home screen, tap the Application screen icon. Tap the menu button three vertical dots and select Battery optimisation to view a list of non-battery-optimised apps.

To add the email app to the list of non-battery-optimised apps, tap APPS and then mark the checkbox for the email app.

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Did you find this information helpful? Yes No. The Xperia 1 was made for the pros with the latest advanced technology from Sony displays.

As an Xperia user you can choose from a broad range of support possibilities. Check out Xperia Care for an overview of all the available support. Help us improve our website. Answer a few quick questions to evaluate your visit. Start the survey No thanks.

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