When it goes corrupt, you need to delete the lockdown folder from computer to be able to backup devices again. We have talked about deleting the lockdown folder from computer, please refer to How to Delete Lockdown Folder to know more. Delete backups would eliminate errors caused by reading or trying to update it.

Give this solution a try and see if you can fix iPhone disconnects problems. Matching your device identifier with the backup folder name could be helpful to solve issues of iTunes could not backup iPhone because the iPhone is disconnected.

Are you affected?

For more detailed steps to rename the old backup folder, please refer to: This could avoid disconnect errors caused by iPhone. Developed by iMobie team, AnyTrans is an excellent data transfer tool. You have our guarantee that it does no harm to your devices and incidents like data loss or information leakage would never occur. Please be free to use AnyTrans. This mode will even work when iTunes doesn't allow you to backup iOS devices.

How to fix Device Disconnected error during iOS backups

Now, free download it and follow us to create a new iTunes backup. AnyTrans for iOS would display you all previous iTunes backups. Tap button and you can soon create a new iTunes backup. However, as is known to all, while making iTunes backups, you can't selectively backup data. AnyTrans for iOS overcomes this shortcoming. It allows you to selectively backup data from iPhone to computer as printable and viewable format, that is to say if you use AnyTrans for iOS to backup iPhone data, you can have access to the data backed up in computer whenever you need.

Step 1. Free download AnyTrans for iOS on your computer and then launch it on your computer, plug in your iPhone. Step 2. Scroll down to the Category management page, select the data type you want to backup.

Situation 1. iTunes Could Not Backup the iPhone Because the iPhone Disconnected

Take Photos as an example. Step 3. Configuring an old iPad for your child.

Lend a holiday helping hand. Change Apple Watch app grid to list view. He writes: To do that: Unplug the USB cable from the bottom of your iPhone but leave it plugged into your computer. In iTunes you should see a message indicating that the iPhone is in recovery mode. Click OK in this dialog box and, in iTunes, click the Restore button that begins the restore process.

Aug 7 The path displayed is that of the guilty file. If you can identify in which app it is stored, you can simply rename it in the app in question, directly on your device. Choose a name with english standard characters only to be sure to avoid the bug. At this point, it's also a good idea to rename other potentially problematic files at the same location. Now, back up again in iMazing, with the Device Console open: You can use iMazing's capabilities to export advanced info from your phone to a text file, that text file will contain a list of installed apps along with their GUID.

How to Fix the iPhone Disconnected Error During Backup or Restore in iTunes

If you still cannot identify the location of the problematic file on your device, you can contact us and we'll do our best to help! Don't forget to send us the Console log of the error.

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To summarize, some special characters have 2 distinct Unicode representations: Before APFS, it was not possible for 2 filenames which look identical but are encoded with different variants to coexist. The file system was normalization insensitive.

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On the other hand, in iOS Now, iOS The bug we describe here only occurs after an upgrade.