TomTom has reached out to customers with older Sat Nav models to inform them their hardware will no receive new map updates. These will continue to work as they do today, but the map displayed on-screen will become out-of-date and as such navigation will be less accurate.

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It told customers that active subscriptions for map updates will continue until the subscription expiry date, but customers will not be able to renew maps or receive new software updates. It has become clear that some of our older generation navigation devices do not have sufficient resources to run the newest maps and software available.

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On its website, TomTom clarifies that "lifetime" updates actually refers to the "useful life" of a device. It says that means "the period of time TomTom supports your device with updates, services, content or accessories.

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Submit A Support Request. This is something that has been a concern for some time since 'lifetime' means 'the lifetime that TomTom decide the product has' as opposed to the actual lifetime of the device. However, it seems to have hit the UK news as though this is a new thing Any device made before will no longer receive any updates or maps. The full list of affected devices is shown in the 'read more' link below but includes some Start models that are still available to purchase.

Re-downloading a map (TomTom HOME)

Have you been affected by this change? Will you think twice before purchasing anything with 'lifetime' services? The full list of European models no longer supported are as follows: Note: the serial numbers are shown in brackets - MODEL AB ; if your serial number begins with 'AB' then you have one of the unsupported devices.

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