It would have been helpful if you have provided the error message if there is after a sending attempt. If you are using popular emails like Gmail, Hotmail, or Yahoo, try using their own app instead. I have a Galaxy S4. Of course I had to go through again all my nice personalized settings to have it the way I use to, including reinstalling everything and setting up all the accounts.

I have been Googling a lot and talking to geek friends but none could help me so far. This does not seem to be a common problem, but since it started when I had Lollipop installed I started to google it together and I have found people with S5 deem to have similar problem, in particular I have found one entry in your troubleshooting guide that describes exactly my problem:.

Problem: Every phone I have had in the past automatically refreshes my email accounts. I have to press the refresh button to get any emails. I have synced all my accounts but it says the master sync is turned off on each of the 3 accounts. Any input would be appreciated. I set them up as before, they both work fine but there is a difference: my Yahoo email account does not sync automatically according to schedule, only if I do not it manually when I sync or open it, while the other does. I have checked all the sync settings, Master sync is always on, no power saving apps installed that interfere with it and so on.

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Everything is set up as it was on KitKat 4. Could it be the power saving mode? Solution: Hi Max. We heard of Android Lollipop incompatibility issues before with some popular emails including Yahoo email and its app but never received complaints like the one you have. Verizon users had complained about this similar problem a couple months after Lollipop was released although it looked like it was simply forgotten after some time. Keep in mind that POP3 downloads your email to a particular computer or mobile, then deletes the copy from the server.

This means that you will be unable to read the same email on another computer or mobile afterwards. This is pretty normal for POP3. Here are steps on how to delete the cache partition:. All of a sudden my Samsung S4 stopped connecting to the Internet. We are unable to authenticate you as you are not currently on the Rogers or Fido Mobile Networks. Please disable your Wi-Fi connection and launch your browser to try again.

Click here for Yahoo! Solution: Hi Eugene. Have you consulted Rogers about the issue? It appears that the error message has something to do with provisioning your account. You may also want to turn off the Wi-Fi switch when trying to use your mobile data connection. Go over the list of things you have done differently with your phone before noticing the problem.

If you installed any updates or third party apps, try to boot the phone in safe mode or simply uninstall the app or delete the update.

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Again, we cannot emphasize enough the need to call your mobile service provider. The error may also be the cause why you are unable to open your emails right now. If you cannot open new emails only, there must be some network or mobile changes that affect your email account.

Resolve the error with Rogers and we think the email solution will follow. I am having an issue with my Galaxy S4 phone. It seems that anything Google related does not work white screen on my Google Play, white on most Google apps, then on Google email it loads old stuff. I still have but nothing is current and tube little circle loading thingy just keeps spinning. We hope that these solutions for Samsung Galaxy S4 email problems can help you resolve your own email problems but should you have other concerns, please send us an email using the link below.

If you are one of the users who encounters a problem with your device, let us know. When describing the problem, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. This is in regards to problem 3 submitted by Karen concerning her inability to reply to messages on the Samsun S4 smartphone. I had the same issue with my S4. After researching the problem on the web, I ran across a possible solution that said to go to the Apps Manager on my phone and disable the Android Web Viewer.

It did the trick.

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Hopefully it will not prevent other features from the phone from working. So far so good. I have the exact same problem as Morgan above on my Galaxy S4. I do not believe it is a Charter email problem, as I checked all the settings and I have no problem with this on my laptop.

I did clear the system cache and took out my battery to no avail. This has only been happening for a few weeks.

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If you have any suggestions, please share. Thank you for this post. My note 2 was not sending out messages via aol mail as I followed your steps I found out that the outgoing server was set to imap instead of smtp. Now all works great. Hi there, I think your web site could be having internet browser compatibility issues. When I look at your blog in Safari, it looks fine howeve hen opening in Internet Explorer, it has some overlapping issues.

I merely wanted to provide you with a quick heads up! Othber than that, fantastic site! You are commenting using your WordPress. You are commenting using your Google account. You are commenting using your Twitter account. You are commenting using your Facebook account.

How to keep email from disappearing on your Android device

Notify me of new comments via email. Notify me of new posts via email. Read on… Most, if not all smartphones will give you the option to set up an AOL account through the native email app on your device. After entering your email address and password, choose Manual Setup.

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Use the following server settings: Incoming Server Settings imap. Share this: Click to share on Twitter Opens in new window Click to share on Facebook Opens in new window Click to share on Pinterest Opens in new window Click to email this to a friend Opens in new window. Like this: Like Loading Hello, I enjoy reading through your post.

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