It will be green iOS 7 or blue iOS 6 if it is enabled. Select a network. A list of available networks will appear beneath the "Wi-Fi" switch. Tap the network that you want to join. If the network you want to join is not listed, ensure that you are within range of the network and that it is properly configured. Enter the password.

Most networks are secured, which means you will be prompted to enter a password before you can connect. If you don't know the password, check with the network administrator. If you've forgotten your own wireless password, see this guide. Test the connection. After entering your password, the iPad will attempt to connect to the network. If your iPad is able to connect, you will see the Wi-Fi symbol appear in the upper-left corner of the screen.

Open Safari and try to load a website. Method 2. Ensure your iPad is compatible. Only certain models of the iPad will connect to a cellular data network. Your iPad must be able to accept a SIM card. Sign up for a compatible plan. Once you are sure that your iPad supports cellular data networks, you will need to sign up for an iPad data plan. These are not available from all carriers, so visit your local cellular retail outlets to see your options.

Insert your SIM card. You will need to insert the SIM card you received from your cellular data provider in order to connect to the network. The retailer may be able to insert it for you, or you can read this guide.

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2. Make sure that your router is on and you're within range;
3. Wi-Fi or 4G not working: How to fix internet problems on iPhone.
4. Method 2: Reset Network Settings to Get Internet to Work on Your iPad.
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Tap "Cellular Data". Ensure that the "Cellular Data" slider is toggled ON. Tap "View Account".

1. Restart Your Router and Make Sure You Are Within Range

On the next screen, tap "Set Up New Account". Enter in your account information. You will need to enter your name, phone number, account login information, and billing information. Your cellular data provider will give you the account login information. Read and accept the terms. After configuring your account, you will be shown the terms and conditions for your data plan.

Read the agreement and then tap "Agree" to continue. Confirm your settings.

You will be shown an overview of your account settings. Review the settings to ensure that you filled out everything correctly. After confirming your settings, you will be notified that your plan has been activated. This may take a few moments. Decide if you want to enable data roaming. If you go outside of your cellular network, you may still be able to get a data signal. This will usually cost extra, so enabling Data Roaming should only be done if you are OK paying extra charges. Toggle the "Data Roaming" slider to ON. You will be asked to confirm that you want to enable roaming.

I am connected but its still showing that the WiFi connection is locked. I am able to use it on my laptop but it won't allow my iPad access. What can I do?

CONTACT SUPPORT

Check your wifi network and see if something is wrong and restart the connection. Yes No. Not Helpful 0 Helpful 4. There could be several reasons for this.

You could try resetting your WiFi router, and if that does not work, you can make an appointment at a Genius bar for them to examine your iPad. Not Helpful 2 Helpful 5. Contact Us. Sign in for personalized support. Email Print. I want to: Fix a Problem Set up or Install. You will select your network from the available wireless networks and then enter your network encryption key. You can obtain this information one of three ways: Review the sticker on the back of your router.

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• How to fix an iPad Air 3 that has no Internet access but connected to WiFi network.

The sticker displays the SSID and encryption key information. By default routers are configured as WPA. The instructions you follow depend on the type of router you use to connect to Verizon FiOS. Need additional help? Looking for Residential? Looking for Wireless? Visit Wireless Support.