Not sure if I want to keep it cause battery life is very important to me. And my iPhone 8 plus has pretty good battery life even with heavy use I can make it through the day. My question. Att website advertises online orders come with hassle free returns. Free shipping returns. Obviously since att Corp store is 2 miles from my house.

I called att customer service and rep said no restocking fee but she seemed pretty clueless.

How to return your iPhone 4S if you just bought one

Saying they may charge me full price of the phone if the return shipping is lost I had already told her I paid full price for the iPhone x up front. Reply With Quote. Sadly, the CS reps are required to read specific scripts that may or may not fully apply to your situation. They are strongly discouraged from straying from the script or offering additional information. Not their fault, just required to do so as per management. Don't blame the messenger I know Best Buy has restocking fee cause my friend returned note 8 cause his wife while she loved the note 8.

I returns a Nokia lumpia a few year back to corp att store and got hit with restocking fee. But it was clear cut back than.

Than called att phone service and they still insist no restocking fee for iPhones even if opened. But other non Apple phones there is a restocking fee unless unopened. Can get a straight answer. But I had att customer service note it on my account. Preview Exit Preview. You must be signed in to add attachments. Email me when someone replies. You must type a description before you click preview or reply. We noticed you may have typed personal information in the post. Please edit or confirm OK below, then re-submit. Check to confirm there is no personal information in the post.

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Share this topic. Share topic. Still need help? Visit these related resources View Apple Device News! View New to Forums! Return new device with slight screen crack. Unlocking device does not receive email notificati Return Policy. Phone return. Unlocking device. Despite not even being on my device, and my device being connected to wifi the whole time.

When I called to complain the company couldn't explain what happened but said the usage was valid. Changed to TMobile. Much less bullshit. The coverage may be a bit spottier, but the customer service is great and I'm much happier with my bill!

» The Best Store Return Policy and Refund Policies – Extended Holiday Returns

This cr p wouldn't be an issue if they all service providers that I know of hadn't killed the unlimited data plan. Yup,it's BS because you actually have to pay for something. It's costs the company money to provide that data. They should give it to you for free???

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THIS "crap" has nothing to do with data. Go find somewhere else to complain. We've been paying for overage charges for quite a while.

They said the charges were valid. Both home and work are wired for wifi. As soon as the contract is up, leaving this crappy company. Will there be any ramifications from ATT for those who submit for a refund? Since our account informaiton is disclosed in the above applicaiton and ATT will receive and process refunds to those who may have been impacted, they know which customer requested the refund. My worry is that ATT may "flag' accounts and do intermittened things like poor signal, slow data , pushing unwanted ota's ,etc. How do we know something retailitory wont happen?

The settlement amount has already been determined.

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Seriously, I have a family plan of 2. Me and my sister. For over years my sister's phone been charge for massive over data usage. Our last month data plan was 10G. My phone data usage was 3G and hers was over 8G. So I recently switched this month to 30G and just now I checked and her went over 20G while mine remained 3G. Am I being ripped??? I have complained for over a year about be overcharged on data usage.

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At one pilot I had to cut the day off my son's phone because overage on two phones was very costly. When you up your data you still go over. For the past two months I have not when over on my data. I would like someone to let me know about this refund. I have 5 phones with yall now.. Please message me. What I want to know is if anyone else is having the problem of having to use mobile data to download a text message with a picture or that was sent to multiple users?

I am so tired of that.

Deceitful AT&T’s 14 day return policy is designed to fail

I am on my home wifi when this happens. I am so aggravated about this. Why charge for a data plan when we can use wifi at home and most businesses have it as well? I have seen other times when ATT has been been involved in a class action suit.