Justify below — 1. Nokia service center told they have worked on software, but it was requested for as Sim not recognized, hence do you require an software update or degrade if the compliance is raised for Sim issue? They requested for days to investigate further on the new product, is so many days required? Need a reply to my email-id asap, need to know what is the checks done at your end before delivering the product to the customer.

Is this the way all the products are delivered to the customers, i have entirely lost the trust on Nokia products currently. I brought a new E63 phone and I cannot edit my images and also I have downloading problem So help me how and where to download an images editor for nokia E63 please. My phone Nokia phone model number is C was repaired three times in your authorized service center Neil communication C 1st floor sec noida But again within two weeks I am facing the same problem regarding software.

If am trying to get contact details of anyone in my list, it shows some error Operation failed. Since the time I gave my phone to your authorized service center, I am having more problems with my phone. I have to spend every half day at your office to get fixes.

I need my phone back now. My problem is that I set lock code in my mbile but I forget my lock code. Please send my lock code. I am a lover of Nokia since the time my dad bought a Nokia in Nokia phones are user friendly and I bought Nokia in for my mom when I completed my 12th standard. Now I wanted to buy a smart phone but I feel no Nokia phones are good for my use and I bought Samsung galaxy y Here are some of my suggestions:. Nokia must introduce the toll free number system. Give more smart advertisements for Nokia smart phones. Make camera clarity on low end devices. I have purchased a Nokia xpress music mobile handset.

It was running properly and supporting almost good applications like Uc broswer ,Opera mini But near about 2 months it does not support any apps. I am using Vodafone network. Give me idead to resolve the problem. Nokia service is very slow. I have a Lumia which has poor battery back up and charging also fails. Nokia Hyderabad care doesnt fix the same. Poor service!! More than 6 times in a month I get system error and widget removed problem. The IMIE number is My network provider is IDEA….

I am not able to download Whatsapp application for Nokia ,plzzz help me,or advice where should i report this problem. The brand name is trustable but Nokia care response is irresponsible. Neither problem was solved nor set returned to me yet. I contacted the Nokia care at Yamuna Nagar, Hariyana but nobody is interacting with me.

Nokia Service Centre in Chennai | Customer Care

Finally I tried all the service providers for last 6 months and trust me I am facing same problem across all service providers. But still the problem remains the same.

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You may check my service history , abt the issue. From the beginning this phone has some or the other problem. This phone frequently gets hanged. I gave this phone for repair four times to nokia care cenre for different malfunctions adress: nokia care chandra complex,first floor, jewel rock road ,shimoga , karnataka , ph no :xx. They told me that it was sent to the company two times out of four times for repair. I have not used this phone for almost four months during the last ten months while it had gone for repair.

I had asked for a replacement last time but i had received the same phone after repair. But immmeditly after some days i gave the phone back to them for another repair. Most importantly the nokia care people here is irresponsible and have no care for the customers. Kindly help me out in getting a replacement phone or money back. I have bought Nokia C before a month ago.

But its not working properly. Every morning it gets hanged and total function stop working until its switched off. Evey time i need to switched off to use Mobile. Is it its general problem or it can be solved? Please advice if any have solutions. Will Nokia Care help? I want to complain about one very sick, irresponsible, cheating Nokia Care at Kumbakonam, Tamil Nadu.

How Can I produce my complaint. Can i get any email id to make a complaint. Its an urgent. As you advised. Prashant to get in touch with me. After discussion he informed me to get in touch with repair center at Chowk, Lucknow. Over there after checking the problem, they confirmed about their inability to rectify the problem telling that IC mismatch is not repairable. Also they confirmed that this can be repaired at an extra cost and would not be covered under warranty. At last I can only say that when company gives warranty then client would understand that it covers all technical issues.

I am not demanding any unwarranted service and only asking to resolve this technical issue. Company if denies this then there is no point in telling customer that mobile come with warranty for any technical problem. Your company is positioned as best in market for durability and customer support but my experience is exactly reverse of same. I am not going to sue you for this behavior of your service representative but takes an impression that I made a big mistake purchasing this mobile.

It would have been better to buy a Chinese unbranded mobile at much lesser cost and face same problem without resolution. I once again request you to resolve my problem and deliver the commitments made while selling the product. I have N8. I have IMEI. But from the very first day, I am facing number of problems with this new handset : 1. It took 4 hrs for them to update the software.

Authorized Service Centres

On delivery they asked me to sign the jobsheet. The details of the Nokia care centre is: 13, Shankar Vihar, Opp. Back home, I checked my mobile and found that first 2 problems as i mentioned above ,had been sorted out but the third one was still there. Now my point is that whether it is the responsibility of a customer to take care of the manufacturing faults of a newly purchase product of a company or the company to get it replaced with new one.

So I request you to locate the mobile and the memory card if it is possible and help me any other way you can!!! I purchased Nokia phone from Nokia Priority dealer, Jamshedpur.

Nokia Service Center in Medavakkam Chennai

The phone price is rs but 1 month after buying there is some software problem. I got it repaired at your customer service, but the problem persists. Since that day onwards ear pice voice is very poor and i cant hear incoming and out going calls. I already gave my mobile to devatha communications at kukatpally, hyderabad. The sales person told to me if the problem is not solved we will replace the hand set with the letter DOA.

Nokia Care is yet to address my problem. I have lost my nokia It was stolen. So can you please help me to block the phone using the IMEI number: xx. I bought Nokia C3 in the month of July After one month from the date purchasing of mobile handset , it started showing hanging problem. The same was returned to me after 15 days duly repaired.

After 2 and half month my mobile set again showing same problem and approached to above Nokia care centre. They told me that it is first time complaint, as they have no data of earlier complaint and I have given my mobile set Job sheet no.

As I have no other phone, I requested them pl. On I have even spent time and money to contact the two parties.

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At the time of my purchase the offer was written in the N8 cover. I expect a clear explanation from your side so that I can move to other solutions. Kindly help me to solve the problem…. Name: Unnikrishnan. L Place :Chennai. Sorry to hear about your experience. We will have someone from the team connect with you.

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