Lebara mobile france service client

Recharges are available through the same channels or by international credit card online. The SIM is triple-cut and credit lasts from 30 to 90 days depending top-up amount. SIM cards that have not been used or topped up for 90 days will expire. Foreign details are accepted. SIM cards ordered online and received on mail will be pre-activated as the phone company has these details from the online form. SIMs bought from a shop can be activated by calling from your phone. This activation should be instant. You can select English on the voice menu option 2.

When you activate your SIM you are requested for your name, passport number and address.

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You can ask on the same call to buy your data package or any additional asistance. They give out kB per day for free. Default data rate outside packages is 0. These monthly data packages are on offer:. For activation text code to All packages renew automatically if there is credit. Lebara in France has adopted roam like at home principles for roaming in other EU countries. That means that you can take your included allowances abroad without extra fees up to a certain limit called EU cap in the table above.

All use beyond is for a 0. Lycamobile actively blocks tethering from iPhones as well as Android phones and also 3G modems, though setting TTL to 65 solves this problem. The only way to use Lycamobile is on a smartphone. Lycamobile SIM cards can be ordered free of charge through Lycamobile's website , mailed to a French postal address. Alternatively, they can be purchased from many French tabacs tobacconists and kiosks and chain stores including Relay, Monoprix, Carrefour and others store locator.

They can also be had for free from Paris telephone shops. Recharges are available through the same channels or by international credit card and PayPal online.

Lebara mobile - Paris Forum

PIN codes need to be entered in your phone like this: Credit lasts from days depending top-up amount. New SIM cards must be activated by calling in French from your phone or online here in English providing a mail address, phone number, and ID number e. Default data rate outside of packages is 0. They offer these data packages on up to 4G valid for 30 days. For extra data you can add these add-ons valid for the rest of the base pass Bolt-ons can't be used in roaming:. Lycamobile also offers combo packages with unlimited calls and SMS all valid 30 days and auto-renew:.

While it sells forfaits plans like many other operators, it stays strictly on a prepaid basis. Therefore it doesn't need to be linked to a French bank card, but can be loaded by cash too. It gives great rates, but has some restrictions summed up at the end. The SIM card is exclusively sold at the stores of the E.

All the different forfaits shown below are offered too. The non-used portion of the month will be refunded to your account. Mini, micro and nano sizes are available. You can buy the starter online too to be sent to a French postal address. But you should better buy it in a store as you can register your SIM at the point of purchase showing your ID. Bought online, you need to mail them an ID form and a copy of your ID within 15 days or your line will be suspended. For top-ups you can link your account to a French bank card or bank account only or you need to go back to an E.

You can choose direct load or a voucher. Some foreign credit cards are also verified to work on their website. So you might give it a try. A topped up balance will stay valid forever, but a printed voucher needs to be redeemed within 3 months. To check your balance, send an empty SMS to or check your personal account called Espace client.

Data is at a low 0. But they charge a minimum consumption fee of 1. This will be completely credited on your consumption. But if there is no usage, 1. If you are running low on credit, your line will be suspended after 90 days. They stay strictly prepaid and are charged from your account. The plan is debited on the 1st of the month or at purchase of the starter pack and runs for the rest of the calendar month.

Their combined plans can be customised according to your anticipated usage and can be changed for every month. But you must do this online on your account by the last day of the previous month. If you don't change them, they will auto-renew. International to only 62 countries listed, mainly EU ones.

Overuse on the internet plans is charged at 0. Plans can be changed only online in the previous for the following month. If you are running low on credit having booked a plan, your line will be suspended on the 28th of the month. You can upsize your data during the running month by adding data add-ons which are called Rallonges: These add-ons can be booked several times either online on your account or by calling They accumulate, but won't roll over to the next month.

The same APN can be manually configured by following the instructions at https: They sell contracts and prepaid SIM cards to be added by combo or data passes. Syma mobile prepaid SIM cards can be ordered for 4. They come with 15 MB data, 15 dom. SMS preloaded valid for a month. Alternatively, they can be purchased from many French tabacs tobacconists and kiosks and chain stores e. New SIM cards must be activated over the phone in French, by mail, online, go to ' enregister ' and place a local call.

PIN code is set by default to The SIM stays valid for 6 months initially to be extended for 12 months by any recharge. Online international credit cards are not accepted. For their prepaid SIM still available, internet default data is at 0.

How to find your Lebara Mobile Number

They only offer 2 passes to be activated by SMS or app valid for 30 days:. They sell prepaid SIM cards to be added by combo or data passes. Vectone mobile prepaid SIM cards can be ordered for free through their website , mailed to a French postal address. Vectone sends its SIM cards abroad too, but only in the 9 countries, it's operating order site. They can be also purchased in some French kiosks, where you can register too and need to make a top-up.

You can also top-up by PaySafeCard. The validity of each top-up is for 90 days. When you don't use the services at least once every days your SIM will be disconnected from the network. A minimum balance of 0. They sell these packages called passes each valid for 30 days:.

All packages auto-renew after 30 days, if there is enough credit. They provide access through a Mifi router called "miniBox" establishing a Wi-Fi connection. The miniBox is delivered within three hours by express anywhere in Paris, in two days anywhere in France. After the rental, it need to be returned by mail. Beyond this limit you can still use the service without any additional fees but it will be throttled.

For coverage information, please refer to Bouygues above. Clients can order online on my-webspot. The hotspot router including SIM card can be delivered everywhere in Europe in 24 hours, or customers can stop by their office next to Madeleine area in Paris to pick it up for free. Standard delivery in France is 4. On the 4G hotspot 10 devices can share for 8 hours. A prepaid envelope is given for the return and can be used from everywhere in France or Europe. You can add an insurance for extra pay. The rental rates are flat: To rent the mobile hotspot, book it on their website , or directly at any Tourism Information Desk in Paris area and in Paris airports more information that you can find here locations.

Clients can also choose to pick up their device at Travel Wifi's office the same day in Paris themselves. Once you have received your hotspot, the WiFi signal can be shared with up to 10 devices at the same time. The return is in a provided prepaid envelope, that the user need to drop in a mailbox to conclude the rental. They have charges according to the rental duration in two different plans:.

The 'Unlimited plan' has a FUP that if a data consumption remains over 3 GB per day, they may restrict the speed or simply suspend the line, while the Starter Plan has a strict limit of MB per day. Sign In Don't have an account? Start a Wiki.


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Fun place to work. Good place to work, skills gained, stepping stones to customer service career. It was a contract role and which I spent longer years working for Lebara. Was this review helpful? Zain Experience. Fun Place to work. Fun place to work within CS. Great and warm environment.

Some internal opportunities to grow within the company, salary competitive. Fun place to work for. Lebara is a great company to work for, with lots of opportunities to grow. You have the chance to work in a multi cultural environment and the culture is a very important part of the company. A great place to work overall, giving people the opportunity to work in a diverse, multi-cultural environment. The pace can be be overwhelming at times but it keeps you sharp. Great working environment if you are willing to learn and adapt.

I have been working at Lebara full-time for 2 years it is a dynamic, fast paced environment with lots of opportunity to learn and develop new skills. Fun workplace. Its a great company to work for, with opportunities to grow. The Customer service department is the most vibrant and the people are extremely friendly.