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Appreciate your help to enable my account. But you have 4 devices in your profile and free account allows 2 only. Please delete at least two devices to fit limits for free account. It can take several minutes to unlock your profile. Now i checked the profile and it is not blocked anymore. Whenever I open Contacts it takes lot of time to open. Hi, this seems to be firmware problem of your phone and it is not related to PhoneCopy. Hi, to get contacts synchronized back to your phone please follow our guide https: I reset my phone before some days After that i couldn't retrieve my contacts from SD card Hello I recently almost ended up purchasing the Premium only I can not even use your Free version to synchronise the free contacts and SMSs from my Google Accounts.

I have over plus contacts and SMSs. To make matters worse I need to test if your process works prior to purchasing the Premium edition however I do not know if Huawei P8 Max is compatible as I can not see it clearly on your list. Can you email me to ellieroya2 gmail. Replied via email. We can helo you only in case you used PhoneCopy before reboot. Sorry, your request is not related to PhoneCopy at all. I exceed the limit by contacts,I have not transferred to my andriod yet.

Will I be able to move contacts to my andriod? Hi, you can delete 41 on server, then you account will be unlocked and you will be able to synchronize contacts. When you will exceed number of contacts again, your account will be automatically blocked again.

Free account is provided for personal purposes with limit of contacts. Almost nobody has personal contacts. If you are using phonecopy for business purposes or you installed it to business mobile phone, you should buy Premium. My phone copy app on my LG G Stylo doesn't down load my contacts from the server on to my phone. Please contact our support team and we will solve the problem. I had an iPhone and now changed to Kazam tornado but I'm not receiving all my texts from my contacts but they are receiving mine.

Sorry, can you explain how is your request related to PhoneCopy. Sorry, but we don't synchronize notes on android yet. Not "Failed to send" but it just sits there saying "Sending" for every text message I try to send. I have to delete all of the "Sending" messages and reboot the phone before I can start sending text messages again. Hi, is your request related to PhoneCopy? We can help with PhoneCopy problems only. How do I change the password to unlock my screen? Sorry we are not support for general android questions.

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We can help you with PhoneCopy issues only. To synchronize contacts back please follow our guide https: Hi, it is a problem based on device firmware. We can't influence it. We can offer for synchronization only accessible data. Hello, my HTC salsa will not register my contacts, it registers all previous sms, can you please advise what am I doing wrong?

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Hello, we detected that you performed a succesfull sync with contacts on at It looks like that your issue is gone. Is it right? Does not support Nexus 5 Marshmallow. Might want to change your supported Lillipop to Lollipop. My Moto E2 is not detecting the contacts in my SIM card but, the same are displayed or being detected in other mobiles please help me solve the problem Hello, please, can you specify if your Motorola can not see your SIM contacts or you can not see them in PhoneCopy application.

We can help you only with the second case. In the first case, contact your Motorola support. Good day! I would just like to ask if the private sms will also be backed up when we do "Back up SMS" from the Messaging? Would appreciate if anyone could answer my concern. Thank you.. Hello, it depends on whether the private sms is saved as a other common sms or it is stored in a special private storage. PhoneCopy backs up only sms saved in standard way. Then I synced my contacts to my phonecopy account so what I need to know is how to restore my synced contacts to my phone back now when I loose my phone memory.??.

Please show me steps.. Hello, just set up the phone in the same fashion as you did before.

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After first sync, it is possible that the contacts go to Deleted items on the server. Restore them at https: Hello, if do not have any other backup, you can try to restore all contacts stored at PhoneCopy, using PhoneCopy application. Hello, just uninstall PhoneCopy as any other Android app.

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I uninstall PhoneCopy but the contacts were still showing that the numbers are saved in phonecopy,I want to remove that? Hello, is this question related to Android app? I can see that you have one Windows Phone mobile connected to your PhoneCopy account. Press the three dots in the right bottom corner and pick settings. On the bottom of the settings menu, there is a list of connected accounts.

You will find PhoneCopy there. Long tap the PhoneCopy account and choose delete. This will remove all the contacts downloaded from PhoneCopy to your phone. If you also want to remove all your data from PhoneCopy service, visit https: Hi , I have my contacts on mail. How can i sync those on to my new phone. Please suggest. Hi what is the format of your contacts? We can easily import vCard which is.

It is not in supported devices. Any ideas? Hi, it is supported now. What error message you are receiving? No more error message. It works fine. I recently reset my LG-E to its factory settings. I am trying to get a google account with my fresh set up. However, it has refused citing that my password and username are not the matching. When I log in to my gmail, I find an email informing me that I was trying to login through an insecure app. I am trying to login through Gmail or Playstore. What should I do now? I want to get apps back to my phone.

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It looks your request is not related to PhoneCopy. We provide contacts backup, synchronization and transfer only. This is not technical support of your phone. I have deleted all my contact when I was setting my phone application manager so I have cleared the data from there, then all of my contact were gone, I want to get my contact back from my account so how can I do this.

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Hi, there is Single directional synchronization feature in the android applicaton which can be used to synchronize contacts FROM server to Device. Hi copied contacts from my samsung device to iphone and merged both data from phone and server but after synchronization lost contacts on my iphone. Hi, you can restore it to new phone. SIM card has limited memory.

Hi I was using lg l7. I have backup data in my sd card. I bought new panasonic p How can i restore tgat lg data in new phone?? Please check our guide http: Format is. If you still have old LG i recommend you to make new backup.