I won't be able to tackle it this weekend. I'll be busy, but come Monday, I'll look into it more. Jimmy, I think the second link is what I'm looking for. I'll look into that more, but so far that looks like it. How can I know this? So, now I need to look into what do do since we can't use that as an option.

Smartphones blackBerry Email Setup - Option Missing to add existing emails - phon-er.com

Has the device been wiped prior to giving it to the next employee? Without knowing the server protocol, have you checked the iPhone configuration to see what settings are used? Server, ports, protocol, etc. You can mimic the settings on the BB.

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Brand Representative for Rackspace. If it is a new BlackBerry then it supports ActiveSync.

Just make sure your Exchange account has a license for it. Then you can add email by doing the following:. Thanks, Katherine. The original poster did mention "BlackBerry Bold" in his message which would refer to an older, OS 5 through 7, device. But the ActiveSync information you provided may be helpful to someone in a similar situation. Z10, Q5, and Q10 are the newest devices supporting ActiveSync directly. And to elaborate on the need for Exchange licensing, there is no need for additional licensing so long as you abide by your Exchange CALs per-user or per-device.

Mainstrike, I have tried mimic everything that I put in email settings that I have on my company iPhone, but when trying to authorize it on the blackberry it fails to do so. I know I am entering the correct settings because I've triple checked it against the settings in my iPhone.

I might do that later on, but before that anything else I can do in the mean time?

Did the SIM come from another user? Do you get Internet on the device? Press the "Blackberry" button, then select "Add Email Account. Select your current email provider from the options shown. The Blackberry will allow you to set up email for your Gmail, Yahoo, or Windows Live accounts, or an account from another provider. Press "Other" if your email provider is not listed.

Enter the email address and password for your email account. If you select "Other," you may be prompted to enter information for the email server address or domain name. Consult directly with your email provider to obtain this information if necessary. Click "Next" or "Continue" to finish setting up email.

1. Verify that you are in a coverage area where email transmission is supported.
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Your Blackberry will then confirm that your email account has been set up successfully. Obtain additional instructions for adding personal email on your Blackberry if needed. Although the steps above work for most Blackberry devices, you may run into slight discrepancies depending on the make and model of your device and its version of operating system. Click on the "Blackberry" website link provided to you in the Sources section of this article. Select the model of your Blackberry device from the drop-down menu.

Follow the instructions provided to set up an email account on your Blackberry device. Method 2. Navigate to the "Blackberry" website listed in the Sources section of this article. Click on the name of your wireless service provider. All wireless service providers that support Blackberry are listed below the section entitled "Set up your email from your computer.

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If setup completes successfully, skip to the next step. If your email account can't be configured automatically, do the following:. Select I will provide the settings to add this email account. Scroll down and type the name of your email server. Enter the name of the outgoing server. These are your settings if you're using the latest version of Office If your email account is the type that requires registration, you must register it the first time you sign in to Outlook on the Web. Connecting to your email account through a mobile phone will fail if you haven't registered your account through Outlook on the Web.

Knowledge Base

After you sign in to your account, sign out. Then try to connect using your mobile phone. If you connect to your account using a POP or IMAP connection, you will only be able to use and synchronize your email using a wireless connection. For information about how to synchronize the contacts and calendar between your BlackBerry and your account using a wired connection, contact BlackBerry support.

How to enable or disable wireless contact synchronization with BlackBerry Internet Service. How to configure wireless calendar synchronization on a BlackBerry smartphone.

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