You should also make sure that the phone is connected only to a USB port on the computer, rather than a port on a USB hub. It is also important to use the USB cable that shipped with the Nokai Lumia phone, rather than a spare one you have lying around, as this might be unsuitable for handling the power and data requirements for the phone. As the owner of a Nokia Lumia you should have spotted that the USB connection is achieved by way of a small door on the top of your phone, opened by pushing down on the small bump next to the headphone jack.

Make sure this is clear of dust and lint when connecting your phone to your computer. Should the problem still affect you after checking the USB cable connection, you will instead need to turn your attention to the Zune client.

Windows 7 PC not detecting Nokia Lumia 800

Once this has completed, check to see if you have an entry for Windows Driver Package , or Windows Portable Devices , and repeat. Here, delete the Zune folder. Once this has been done you can then proceed by connecting your phone to your computer once again — if all has gone correctly and the USB cable works, you will be prompted to download the Zune software and re-install it.

Follow any instructions that are displayed during this process, and once done you should be able to reconnect your phone and begin the process of syncing it to your computer. While following the steps above should prevent this issue from happening again, you should take a few moments to setup the wireless sync that is available with Zune.

As long as you have a wireless router in your home and your computer is connected to it, in future you can use this to sync your phone rather than the USB cable. Click Setup Wireless Sync , then follow the on-screen instructions to complete the short process.

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Wireless sync will be used whenever your phone is connected to the charger for 10 minutes or more, so this can be used from anywhere within the range of your router! The Windows Phone wireless sync feature makes a useful alternative to the standard cable sync and can allow you to continue syncing remotely should the original connection error occur again in future. Your email address will not be published. I am sure they will advice and send me perfect ways of using window phones or sending me back to the Androids.

I have a 2nd generation Zune device. What if the computer itself does not recognize the Zune -I mean, it does even charge when it is connected to a computer. Already tried two sync cables which are both functional.

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Apr 29, 8 0 1, 0. I can't connect my Lumia phones two of them, most recently a Lumia with my PC running Windows There's no such issue when connecting to a Windows 7 machine, it works like a charm. When plugging in my device no driver is installed and I have no access to my files on the phone.

Device Manager signals there's something wrong with a yellow exclamation mark. No driver is installed and driver detail reads "No driver files are required or have been installed for this device.

Lumia phone can't connect with Windows 10 PC.

Neither auto-update no manual update works. I have been having this issue for over a year now, it's getting more and more frustrating and I'm losing all my faith in Microsoft and especially their mobiles. View sizzling's answer. Mar 25, 54, , 14, James Mason Titan Moderator. Jan 2, 13, 4 79, 3, Are you sure you're using a cable for it that can transmit DATA? They make power only charging cables, that can't transmit data. Oct 18, 16, 73, 1, It should work with ease so agree it could be cable or a problem with the usb port.

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How To Fix Nokia Lumia And Zune Connectivity Issues

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