The sync problem was driving me crazy and I followed other tutorials online and could not get it to work before. If you have different options, you most likely have a different build of the operating system. Cache wipe: Word, Excel, Outlook… Mobile: Share this: Ian Matthews January 16, at 5: Oakland MomCat November 2, at 3: David Morgan July 19, at 2: Ian Matthews July 28, at 9: This article does not work for tab a.

Email Account Sync Frequency Settings - Samsung Galaxy S 5 | Verizon Wireless

It should state this at the beginni g. Bad advice. Ian Matthews June 3, at Aldamarte December 21, at Ian Matthews December 26, at Kathleen Losada October 4, at 9: Suggested reading: My problem is with my email after the update. This all seemed to happen at the time of the update. I have removed the accounts reinstalled and followed various other sites for fixes but not sure why it works then stops again after a while.

Hi Jacqueline. If your email problems happen right after the update, the issue may lie on the firmware itself. Please check our previous post, Why Android Lollipop Causes Problems and follow the suggested troubleshooting steps. Hi there. Whenever I try to log into an online account for example, Live Nation, I type in my email and password but I always get a message saying invalid email account. This happens on lots of sites and is really frustrating as it stops me buying pre-sale tickets!!! Then a message pops up saying go into default settings and clear default settings but this never works.

There is also an issue now which is probably daft but really annoys me! I can no longer turn my phone on silent. There used to be 3 options, sound, vibrate and silent. The silent option has disappeared since the update and I used this all the time. If I put my phone on vibrate it often disturbs me at night. Sorry to bombard you with issues but these 3 things are really frustrating and I cannot work out how to sort any of them out. Hi Laura. These are solutions usually recommended for users having issues right after a major operating system update.

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You can refer to this previous post if you have no idea where to start. I have installed Lollipop 5. If I switch off Wi-Fi and use data then the emails download no problem. I have switched off the option to switch between Wi-Fi and data. In order to help you effectively, we need to know about a few things including:. If your suspect that third party apps may be causing the problem, you can also boot the phone in safe mode.

If you are one of the users who encounters a problem with your device, let us know. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start.

This just starting happening in the last week. I have reset my phone.

I have deleted the mail accounts and set them up again as new and am still having the same issue. Restarted my Samsung Galixy 5 last evening as I do every couple of weeks and typed in my new password but I cannot reply to my incoming emails. It says it is loading messages.

You can't receive email messages - Samsung Galaxy S5

It is so very frustrating. What is the problem. I want to be able to reply to an email quickly. When I try to reply it says it is saving it a draft.

Email Account Sync Frequency Settings - Samsung Galaxy S® 5

Please help me. I have the same problem as Andrew …loading messages keeps coming up on Galaxy S5…will not let me replay to emails. What to do??? On my Galaxy S5, I cannot reply to some messages. When it stops, I can type a reply, but when I push send, I get the same message, but it will not send. Nor can I save the message and reply. I have the Samsung Galaxy S5. I have always used my email using the app that came with the phone.

I can receive emails but all of a sudden I cannot respond to them. I have taken the battery out, deleted the email account and put it in again and cleared the cache but nothing seems to work. Your thoughts? I have been using the corporate app for at least 4 years and now inexplicably, I can no longer reply to MS Exchange messages. Please advise. My step-father has a Galaxy 5 and is getting a whole bunch of emails from my personal account on gmail.

Everything I do on my computer is going to his phone! How is this happening and what can we do to fix it? He is very aggravated about it. The only thing we have in common is using the same wifi in the house. This happened literally overnight. They sent out a replacement phone to me but the issue continued. I feel Verizon has failed its consumers by passing the buck onto others. Any help is appreciated.

• Resolving Samsung Galaxy S5 Email Sync and Account Configuration Problems [Part 1].
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