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Activating your device is easy. Once you check out, a Gen Mobile customer care rep will reach out to walk you through the process. If you are activating a phone from another provider, once you receive your new SIM card in the mail, just pop it into your phone and follow the activation instructions. You can also call or click here to chat with a Gen Mobile Customer Care representative who can walk you through the process.

Our customer care reps are available 8 a. Any Sprint, Boost, and Virgin Mobile-Ready phone that passes all financial eligibility checks free from contract and has no unpaid balance can be activated on the Gen Mobile network. Also, check our eligible phones list above for a list of phones from other phone carriers that are Gen Mobile compatible. Other carriers offer low cost wireless options but require you to use Voice Over IP VOIP calling which has poor sound quality; make you buy three months up front; or charge you an introductory price that expires after a few months. Gen Mobile leverages the latest online technologies to bring you the absolute lowest prices on wireless without all the gimmicks.

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Cart 0. See more: Phones. You might also like. Have questions about bringing your phone to Gen Mobile? Can I bring my own phone? How do I check whether it is compatible with Gen Mobile? What plans are available when I bring my own phone? Am I in a coverage area? How does the online 7 day money back service guarantee work? Will my phone need to be unlocked?

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You will need to unlock your phone prior to activating your Gen Mobile service. Can I keep my phone number? Should I cancel my existing service before I transfer my phone number? Can I get a new phone number? How do I activate my phone? Our customer care reps are available everyday 8 a. Can I buy a used phone and bring it to Gen Mobile?

Why are prices so low? What's the catch? Live Support Hours: Everyday a. How do I know if my phone is eligible?


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Have questions about bringing your phone? You will need to unlocked your phone prior to activating your Gen Mobile service. Find out about our latest deals!

Actual availability, coverage, and speed may vary. Gen Mobile is responsible to its subscribers for service. And probably going to end up paying bills for both. Funny that, as the problem is not being able to receive calls! I think Ofcom are going to need to be contacted. Load more comments Save my name, email, and website in this browser for the next time I comment. Please let me know by e-mail when there is a reply to my message.

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For detailed instructions, please choose the option that best applies to you: I'm leaving Virgin and joining another network Transfer your Virgin Mobile phone number onto a different mobile network. I'm joining Virgin from another network Transfer your phone number from another mobile network to Virgin Mobile. Leaving Virgin For Another Network. Your new mobile network: Select your new mobile network Call them on using your Virgin handset. Alternatively, dial from any other phone. You'll need to call during Virgin's opening hours Monday-Friday 8am Geraldine Ryan said: November 3, at am.

Hi there I think I have completed the process of transferring my number from Vodafone to Virgin Media din only correctly. Ken replied: November 4, at am. Adrian said: September 24, at pm. Ken replied: September 24, at pm. Angela said: September 11, at pm. Ken replied: September 12, at am. Angela Gibbs replied: September 15, at pm.

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All talk and text plans automatically include pay-per-use data, a flexible mobile broadband add-on imitating Koodo's pricing for its "Data Saver" add-on. Koodo customers, on the other hand, previously had to pay for their data add-on even if unused for a month. Currently, the Silver rate plan level includes a variety of plans both with either Pay Per use data or built-in data to appeal to different user lifestyles.

Those with a BlackBerry running OS 7. This allows Virgin Mobile Canada Members access exclusive contests, discounts, other one-of-a-kind opportunities.


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Categories originally included only four pillars: music , entertainment , fashion , travel. However, the program has evolved to include more partnerships that provide value for Members, but fall outside of these categories, such as food offers from Pizza Pizza , and New York Fries. Cineplex Entertainment , and Porter Airlines were added in May , and while current Cineplex offers are only valid for new Cineplex Scene customers, the cinema chain announced future deals for existing customers as well.

Entertainment , G Adventures , and Dynamite. Since its inception, Virgin Mobile Canada has its own dedicated retail kiosks. Such booths are usually located in the middle of a mall hall, but can sometimes be found in its own corner or built as a mini-store. Virgin Mobile products cannot be purchased at Bell corporate stores, and vice versa.

The two brands remain separate, despite sharing a common owner.

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This store is called "Virgin Mobile at Much". From Wikipedia, the free encyclopedia. Toronto, Ontario, Canada. CBC News. Bell Canada Enterprises. Financial Post.

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Archived from the original on March 24, Retrieved Mobile Syrup. CNW Group Ltd. Tech Daily Canada. Canadian mobile phone companies.