An office iPad, for example, can be used to access rarely-needed apps. If you signed into your account on a shared iOS device or computer, another employee may have accidentally used your funds for a purchase. Since the password that validates your Apple ID is usually required before each purchase, this is rare. If someone has your password and uses the same account, check with that person to see whether he spent the money. Some purchases, like magazine subscriptions or in-app purchases, are recurring and are paid from your Apple account.

Check to see whether your account has made any purchases to determine if a recurring subscription is at fault. If it is and you don't want the purchased item, contact the maker of the app for a refund; refund policies vary by manufacturer. If you're recently upgraded iTunes, switched to a new device or otherwise changed your configuration, an issue with iTunes can affect the balance shown in your account. Contact Apple to ask why your money is missing and regularly check the balance on the account to see whether the issue has been resolved. The missing money could just be a mistake that the company will correct.

Hackers have also successfully accessed users' iTunes accounts and spent funds in the past, an action that could be responsible for your missing money. No one-particular-fix solves the problem but you can try a lot many things to try and fix the problem.

How Can Money Come Up Missing in an iTunes Account?

If you are using Data connection, there are chances the internet connection is quite slow to load the data from the App Store. This particularly can be of an issue if you have a huge number of App history. Try moving to a known Wifi network with decent speed and see if can find your purchased App history.

Step 2. Step 3. After you are successfully logged out, tap Sign In at the same screen. Step 4. Open App Store and tap on your Apple ID profile at the top-right, and then tap on Purchased to see if you get your purchased app history at this page. This solution is known to work somewhat successfully.

iTunes: How to Download Previously Purchased Music, Movies, and Audiobooks

Nov 12, PM. Nov 13, AM in response to navids In response to navids.

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I allowed the guest account but FileVault is on, so I couldn't see any apps outside the Safari browser. I then created a second standard account on my MacAir.

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My purchased apps were then visible. I then switched to my original account and the apps were also visible in the App store after I logged in again. Nov 18, AM. Nov 28, AM in response to itzralok In response to itzralok. Nov 28, AM. Dec 6, PM in response to jeremyfromcwmbran In response to jeremyfromcwmbran.

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Browse Search. Ask a question. User profile for user: itzralok itzralok. Mac OS X Speciality level out of ten: 1. Question: Q: Question: Q: Purchased apps dissapear after update to Mojave I need help with Appstore, because I lost all purchased apps there are not displayed, shown after update to Mojave.

More Less. All replies Drop Down menu. Loading page content. Oct 2, AM in response to itzralok In response to itzralok Good morning itzralok! Thanks for reaching out about the issue you're having with purchased apps no longer showing on your MacBook. I'll be happy to help.