Update phone software. If a new software version is available, it's displayed. Follow the instructions on the display to update your phone's software. Please let us know how we could improve our device guides Enter your comments here then click the 'Send' button.

Reset my password. Select help topic Basic use. Change settings. Read help info. Step 1 of 3 Find "phone update" Slide your finger left on the display. Step 2 of 3 Find "phone update" Press phone update. Step 3 of 3 Update phone software If a new software version is available, it's displayed.

Was this helpful? Send us your comments Please let us know how we could improve our device guides Enter your comments here then click the 'Send' button.

What message does it send to the calling party? Not reachable? What do I do next. As i forgot my microsoft account password if i do this process can my get into the factory sttings so that i can use new microsoft account and i can also update my apps. Because i forgot my password i cannot download new apps or update the old ones. My Nokia X mobile is not rooted in flamaroot why? I want to install play store app in my Nokia X why? Hi Sir, I just wanted to know if there is problem of motherboard, will my phone start up??

Please advise. All of sudden, I started to face a problem in my phone. Whenever I use any application even when I try to just open message, photo, videos, calculator, calendar or any other application , phone gets switch off and then it switches on. I tried to do hard reset by both the ways by going to setting-about-reset phone and even by hardware combination buttons that is volume up, volume down, power, volume down after exclamation sign but it is not successful. It detects my phone but as soon as it starts to install software, it gets fail giving error 0x Ns They saying the cell has motherboard problem… N they will say mi the charge fr that ….

So plz help me now… Why can I do now??? Can Nokia care flash this mob… …???? N has it hardware problem…?? Coz this problem coz of reinstalling process … Before that ma mob is fully working…… Can care flash ma mob???? Then how to flash ma lumia … Plz help mi …. Try the Nokia Care Suite.

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Best option is just do not upgrade to the technical Preview. It is useless and far from finished! And trying to put you windows 10 phone back to 8. You learned the hard way. My windows phone 8. Please tell me what can I do I dont wanna got to care centre.

Is it the RM? Select the fimware and press Start. Hopefully this will help you. Fiz o downgrade do Windows 8.

Bhai mera nokia xl. Sir i updated my Lumia to win to now my phone is facing much problems how to go back to 8. And now also recovery tool not detecting my phone how to correct this. Plz reply. I am using nokia xl and I updated the software version now I want to reinstall or reverse the software version how can I do that.

If the update is available for your product code, yes. You need to use Nokia Care Suite in that case.

My Lumia is in flight mode. How do i remove it from this state. I try to switch the flight mode off but it still gets on. Seems it is not fully supported. Updating will delete all data on your phone. So do backup beforehand. Can you please mention the product code of your pone? It should be printed on the label under the battery starting with Gotta try the Nokia Care Suite in that case.

It should, but it will bring your phone to the default factory state. Phoenix should work because that was what Nokia Care Centers used before it was discontinued and Nokia Care Suite was built. So it should be able to flash your phone. If it is a software issue, it will. As it is a pretty old device, I guess it will only be flashed using the old Phoenix software. Subscribe to our mailing list and get interesting stuff and updates to your email inbox. Narender Singh. Get weekly updates via email!

Do you like this post? Rate it: No Ratings Yet. Share this post: You may also like. Nokia How to hide or unhide the Notch on Nokia 8. Click here to post a comment. Am failing to download software using my phone Nokia lumia windows 8. My ph is stoped without any hardware prob. How i will strt my ph. Try using that. Please can someone update me with above things. How much mb i need to download the full phone firmware? Please reply. My lumia is stuck on flight mode can someone help me to switch it off. The recovery tool will download the required files automatically and flash your device.

It says no connection on that connection bar. Hi guys! Can anyone helpme to resolve the error code: Please help me!! Plz tell me now. I have lumia , I cannot take the battery out. The product code should be printed on your SIM tray if I remember correctly. I upgrad my lumia to win. You should try the Recovery Tool and hopefully it will sort things out for you. Hi, My Lumia is automatically on flight mode and not allowing me to put it off. Probably your WiFi is using an unsupported encryption method? WPA2 goes good with most devices. I had updated my Nokia to Windows 10 insider. Now I want 8.

Sir my Nokia Lumia is no starting. Gomika ,am also facing the same issue with my Lumia ,did u get any solution for this? Sir My Nokia xl is not starting. So, what should I do to recover my phone. Does it boot up? Shows something on screen? Or is it entirely dead? My Nokia lumia click the power button it shown Nokia and after all screen blue not start. Good Day Sir, My lumia does not receive any incoming calls. What could be the cause? Actually, never even moved out of North India.

Please advise what to do now. Please please help. Thanks, Nitin.

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Also, Can u tell me how to flash my Lumia?? Care Suite should be able to flash your phone. You should go ahead and try. Same happen with me bro!! Did you mean the Asha ? It might be a hardware problem so contact the service center.