System: Information related to memory, interface, route, filter, permissions, process, system properties, memory map, and unique device ID. The log messages and all profile data are packaged into a. Use the email option to send the log files to your administrator if you are reporting a problem with AnyConnect. The problem statement and the steps to reproduce the problem must be specified before sending your log messages.

Use Bluetooth to transmit locally. Bluetooth must first be enabled on both the sending and receiving devices. A tun.

VPN - Setup and Connect using the AnyConnect App for Android

Your administrator defined these connection entries in the AnyConnect Profile. See Viewing and Managing the AnyConnect profile for instructions on deleting these profiles. Internet connectivity issues, a low-cell signal level, and a congested network resource are typical causes of timeouts and unresolved host errors.

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Try moving to an area with a stronger signal or use WiFi. If a Wi-Fi network is within reach, try using your device Settings app to establish a connection to it first. Retrying multiple times in response to timeouts often results in success. Check the validity and expiration of the certificate if you succeeded with it before.

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To do so, go to the AnyConnect home window, long-press the connection entry, and tap Certificate. The Certificates window lists all certificates. Long-press the certificate name and tap View Certificate Details. Check with your administrator to make sure that you are using the appropriate certificate for the connection. Ask your administrator if the VPN secure gateway is configured and licensed to permit mobile connections. Use an Internet browser to check the network connection. If you attempt to install a brand-specific AnyConnect package on devices that are not supported, they receive this message.

Review the list of supported Android devices and instructions for installing or upgrading AnyConnect to download the proper AnyConnect package for your device. AnyConnect does not work on this device. Try another Internet-accessible network. Save the log messages in a draft email message if you do not have network connectivity or you need to reset the device.

Due to an Android issue, when pasting text from the clipboard, a space is inserted in front of the text. In AnyConnect, when copying text such as a one time password, the user has to delete this erroneous white space. They are available only on Google Play. AnyConnect for Android supports connection entries that the user adds and connection entries populated by an AnyConnect profile pushed by an ASA.

AnyConnect

The Android device supports no more than one AnyConnect profile, which is the last one received from a headend. However, a profile can consist of multiple connection entries. If users attempt to install AnyConnect on devices that are not supported, they receive the pop-up message Installation Error: Unknown reason This message is generated by the Android OS. When users have an AnyConnect widget on their home screen, the AnyConnect services are automatically started but not connected regardless of the "Launch at startup" preference.

Some known file compression utilities do not successfully decompress log bundles packaged with the use of the AnyConnect Send Log button. IPv6 is supported on both private and public transports using AnyConnect 4.

You must use Android 5 or later. Android 5. When battery saver is enabled, AnyConnect will transition to the Paused state if it is in the background. To work around this on Android 5. In Android 6. Once AnyConnect is paused due to the batter saver, a manual reconnect is necessary to bring AnyConnect out of the Paused state, regardless of your action to turn off battery saver or whitelist AnyConnect. Split DNS does not work on any Android 4. For Samsung devices, the only workaround is to connect to a group with split DNS disabled. On other devices you must upgrade to Android 5.

This is due to a known issue that is present in Android 4. Due to a bug in Android 5. To restore proper operation, terminate AnyConnect in Settings and then restart it. This also results in a pause and reconnect of the active VPN tunnel. Cisco recommends turning this off, since it may result in continuous reconnects.

On Android 5. Background data flow may be occurring in the clear. Due to a bug in Android 4. For example, users cannot type "internalhost", they must type "internalhost. We are pleased to report that Google Issue , VPN connections will fail to connect if the administrator has set the MTU for Android tunnels lower than , has been resolved in Android 5.

The following problem information is provided for reference:. Due to a regression in Android 4. This issue has been reported to Google and will require a new version of the OS to correct the regression introduced in Android 4. To workaround this problem, ensure that the head-end administrator has not configured the tunnel MTU to be lower than When encountered, the message displayed to the end user is: System configuration settings could not be applied.

We are pleased to report that Android 4. This has been seen on the Google Nexus 5 running Android 4. Users will experience timeouts when attempting to access certain network resources. Also, in the ASA logs, a syslog message will appear with text similar to "Transmitting large packet threshold Until Google produces a fix for Android 4.

The default for this parameter is bytes. Reduce this value by the difference between the values seen in the ASA logs. In the above example, the difference is 15 bytes; the value should thus be no more than Reducing this value will negatively impact performance for connected VPN users where large packets are transmitted.

AnyConnect for Android may have connectivity issues when connecting to a mobile network using the IPv6 transition mechanism known as xlat. This device defaults to an IPv6 only mobile network connection. Attempting a connection may result in a loss of mobile connectivity until the device is rebooted.

When this route overlap occurs, the user may be able to successfully connect to the VPN but then be unable to actually access anything. This issue has been seen on cellular networks which use NAT Network Address Translation and assign addresses within the The vendor specific Android packages have full routing control and may work better in such a scenario. An Asus tablet running Android 4. Android security rules prevent the device from sending and receiving multimedia messaging service MMS messages while a VPN connection is up.

Installationsanleitung für den Cisco-VPN-Clienten 'AnyConnect'

Most devices and service providers display a notification if you try to send an MMS message while the VPN connection is up. Android permits sending and receiving of messages when the VPN is not connected. Due to Google Isssue , when pasting text from the clipboard, a space is inserted in front of the text. All rights reserved. Click OK to continue. See Adding Connection Entries Manually for details. See Viewing AnyConnect Statistics. Diagnostics , to carry out the following diagnostic activities: Managing certificates; see Certificate Management.

What to Do Next Follow instructions provided to you by your administrator to configure and establish a VPN connection to your network. Android Device Permissions The following permissions are declared in the Android manifest file for AnyConnect operation: Manifest Permission Description uses-permission: android. Authentication information to successfully complete your connection.