Virgin Mobile offers both postpaid and prepaid services. Most Virgin Mobile plans include unlimited weekend and evening calling as well as unlimited text messaging. Want to bring your own phone? Member Benefits: All Virgin Mobile account holders enjoy discounts on popular beauty and fashion brands, pre-sale offers for concerts, entry to advance movie screenings and discounts on travel and hotels. There are various sweepstakes and drawings too!

Multi-Tier Phone Subsidies: Roam Sweet Roam: Flat-rate per-day roaming in more than destinations lets you spend more time enjoying your trip with less worry about an outrageous bill when you get home. You can check coverage and network types in your area on their Coverage Map. Average national LTE download speeds measured at The network ranked 1 for 4G and 3G network speeds in Tutela's " Mobile Experience Report " tests, showing an average speed of Uploads speeds averaged 8. Additional data from OpenSignal shows an average 4G download speed of For the majority of Virgin Mobile plans, calls anywhere within standard network coverage in Canada will not result in roaming fees.

PAYG rates will differ by destination. If you plan to place frequent international calls, Virgin Mobile offers a few add-ons to help keep your mobile bills budget-friendly! For more information on pricing and add-on options, check their International Calling Add-ons page.

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If you have a supported iPhone model, they allow calling over Wi-Fi at no additional charge. They do not currently offer an app for Wi-Fi calling on non-supported phones. For additional information on compatibility or usage, consult their Wi-Fi Calling page. When using VoLTE service, you can switch between voice and video calls as well as use 4G data while on calls.

Not sure if your phone is compatible? For LTE coverage in your area, check their coverage map. Virgin Mobile allows tethering for all members with a smartphone and an active data plan. Keep in mind that tethered devices might use data faster than your phone. Be sure to monitor your data bucket to ensure there are no surprises when the bill arrives.

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No, any data or top-ups purchased are good for the current month of service or prepaid term only. Virgin Mobile has a wealth of add-ons and bundles to help you add features to your plan and get the most out of your mobile subscription. Prepaid plans also feature a number of add-ons to add data, minutes and texting features to any plan.

For full details on prepaid add-ons, check out their support page. Virgin Mobile makes it simple to bring your own supported, carrier-unlocked phone with you to their network. They also offer a phone checking tool to help you get started. For more information on bringing your own phone to Virgin Mobile, consult their support page. There are no credit checks for prepaid service. However, monthly service agreements may require a credit check.

At the time of writing, this is a "hard" credit check. This means the check will likely appear on your credit report. Credit checks from carriers that pull your credit bureau report may impact your credit score.

1172 Virgin Mobile Consumer Reviews and Complaints

If you're not sure the best options for your credit profile, we suggest contacting the carrier directly before attempting to obtain service. For more information on credit check requirements and how they might affect your account, consult their Shop with Confidence page. Fees often differ between retail stores and websites. Be sure to check both before signing up or adding a line to your account to maximize savings. Their Service Terms and Conditions state:. On their one-time charges page , they say:. If you spot any errors or missing information, please let us know! It's appreciated and will help make this page better for everyone.

Voice network: UMTS Data network: Mailing Address: Phone Number: Cellular Shopping. Telus Mobility.

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Phones can run rather expensive. Virgin Mobile Canada has six by-the-month prepaid options. The 10 dollar plan buys a per-minute rate of 10 cents.

There are three 20 dollar plans, one that provides a 10 cents per minute rate plus unlimited text messaging, another provides anytime minutes, and the last provides 1, night and weekend minutes plus a 10 cents per minute anytime rate. The 30 dollar plan provides anytime minutes and 1, evening and weekend minutes. The 40 dollar plan provides anytime minutes and unlimited evening and weekend minutes.

There are also four per-day and per-minute plans.

Virgin Mobile Review - Pros and Cons of Virgin’s Coverage and Service

For 1 dollar per day customers can get either unlimited local incoming calls or unlimited evenings and weekends. For 2 dollars per day customers get unlimited text messaging, unlimited incoming local calls, and unlimited evenings and weekends. The per-minute rate otherwise is 30 cents per minute for all per-minute and per-day plans. Evenings run from 7 p. Read more about Virgin Mobile plans. Customer Service: Customer service is available via a toll free number Monday through Saturday, 9 a. Customer service can also be contacted via e-mail.

Credit Check: Payment Options: You can top up your Virgin Mobile Canada account with a credit or debit card, or with a refill card. Text and Picture Messaging: All incoming text messages are free. Text messages to anyone in Canada and the U. You can also get a bundle: Unlimited texts for 15 dollars, 2, texts for 10 dollars, texts for 5 dollars, or 30 texts for 3 dollars.

The unlimited and 2, text plans are not available with by-the-month plans. International text messages are 20 cents. Data Plans: Virgin Mobile Canada offers unlimited mobile web for 7 dollars per month. Pay per use is billed at one dollar for every 20 pages viewed 5 cents per page viewed. Ringtones, wallpaper, and music are available for varying fees. Some multimedia are subject to a 10 cents per day fee, but only on days you use it. International Calling: International Calling rates are available. Call customer service for rates to specific countries.

Roaming Charges: There are no roaming charges with Virgin Mobile Canada because phones will not have reception outside of the Virgin network. Calling Features: Voicemail, caller ID, call waiting, conference calling, and call forwarding are available at no extra charge.

Virgin Mobile Launching New Prepaid Plans Starting at $5 for 10 Voice Minutes

Activation Fee: There is no fee to activate your Virgin Mobile Canada account. Long Distance: Virgin Mobile Canada charges 30 cents per minute plus normal airtime for long distance calls within Canada and to the U. Directory assistance is available for an additional charge.

Call customer service for rates. Earliest Minute Expiration: Virgin Mobile Canada minutes expire according to the denomination in which they were bought. A 15 dollar top up expires in 45 days. A 25 dollar top up expires in 90 days.