NET Framework 3. Allow Windows to update the feature.

Follow the steps in the Knowledge Base article below:. Open Windows Mobile Device Center, then plug in the mobile device. It should install the drivers and within a few minutes should start showing connecting then connected.

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If the mobile device does not connect, in Device Manager, look for any unknown devices that appeared, attempt to update the driver by pointing to C: Contact Us Get in touch Send us an email Start a chat session. The installer for WMDC can be downloaded from the link below: Unplug device from PC 2. Open Windows Explorer 3. More Information. Download and install Windows Mobile Device Center 6. Windows Mobile Device Center http: Note If this option is already selected, do not clear this selection or this workaround will not work. Please be patient and wait for the device to connect.

Last Updated: Apr 17, Did this solve your problem? Yes No.

ARCHIVED: In Windows Vista, what is Windows Mobile Device Center?

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In most cases, you can still load the utility in modern versions of Windows, but as computer manufacturers have been changing their driver software, we are running into more issues with the synchronization process. Depending on your computer hardware, we have had some success making sure the mobile devices are connected to USB 2.

Windows Mobile Device center stops working after Windows 10 upgrade - Stack Overflow

Check with your computer manufacturer if you are unsure how to view the BIOS or modify settings in it. Possible solution: Microsoft has released the Media Feature Pack that may restore connectivity to mobile devices. There have been multiple versions of this update. The update is intended for Windows 10 N and Windows 10 KN, but the same feature pack has been shown to resolve this issue in standard Windows Microsoft has released multiple versions of the update.

Despite how they are labeled, some updates are installable on versions of Windows that don't match how they are named. Our recommendation is to download and attempt to install all updates.