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This seems likely to be a software problem and could be related to an Android update, possibly 4. Workarounds: You can hold down the Power button and Restart or Power off and turn it on again. You could also just wait, many people report that the issue fixes itself, but it may take 15 minutes or more and it can return at any time. You could try rolling back the software.
Some people report success with this, but others say they have only reduced the frequency of freezing. Solutions: There are only two solutions that people are reporting consistently. One is returning the device to Samsung for repair.
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In a number of cases a faulty motherboard is deemed to be the cause and replacing it results in perfect operation. That obviously points to a hardware problem, and yet other people have reported the problem just resolving itself when they ignored it, which would suggest a software problem. Solution: If your phone is dead, go to Samsung Support and you should be able to get a replacement or get it fixed.
Disappointing battery life is the Achilles heel of all smartphones, but some people have encountered a surprising battery drain on the Galaxy S3, even when the phone is not in use. The international version of the Galaxy S3 has a flaw. The battery drain on standby issue is complicated by a miscalculation in the power profile which shows Cell standby eating a lot more power than it actually is.
Some people with the U. Having apps running in the background and features such as Wi-Fi, mobile data, Bluetooth, and push email turned on is obviously going to have an impact. If your Galaxy S3 is draining fast when not in use, then it can be tricky to find the culprit. It could be down your carrier or that you get poor service in your home; it could be Chrome; it could be email or LTE. Luckily there are some solutions you can try. Having Wi-Fi turned on all the time can actually help because it uses a lot less power than connecting to a mobile network, but you have to be in range of a Wi-Fi network or the search for a connection will have a similar draining effect.
Some users reported success after disabling their Samsung account and various Samsung apps. The disabled apps drop to the bottom of the All list so you can always enable them again if you encounter any problems. Some early adopters reported issues with the Galaxy S3 microphone and found that signal strength was dropping immediately after calls. If you are, then it may be down to a blockage, a setting, or even the noise reduction feature. Some people have reported less echo and clearer calls with this turned off.
Take a look at the microphone hole on the bottom edge of your Galaxy S3.
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Be very careful when cleaning this. Try compressed air to blow it out first. Many users have reported problems with their Galaxy S3 overheating and sometimes even freezing or crashing as a result. The S3 is very thin with a big screen, a big battery, and a powerful set of internal components, so the more you use it, the hotter it will get. If your Galaxy S3 is getting very hot and crashing without intensive use, then you might have a hardware problem. If it is heating up on standby or with low levels of usage, then you should contact the seller or carrier and check if the hardware is faulty.
You should be able to get a replacement handset if they confirm the problem. Are you having trouble connecting to Wi-Fi networks?
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Maybe your S3 is connecting fine, but then dropping the connection later? There have been plenty of reports of troublesome Wi-Fi and for some people this is a wider Android issue, while for others it could be related to the router. Fear not, there are some things you can try on your S3. Most people with this issue are reporting that an over-the-air update fixed it, so if you are still having problems it is likely to do with your router.
You could try an app like Wifi Analyzer and see if you can identify the problem. You should avoid using task killer apps and reboot your phone fairly regularly to clear memory. If your problem is related to the Home button, then S-Voice might be the culprit. Samsung has it set up so that a double tap on the Home button launches S-Voice, which can cause lag when you press the Home button.
To get rid of it simply double tap the Home button to launch S-Voice and hit menu to access Settings and then uncheck Open via the home key. If you find that your Galaxy S3 is vibrating when you play music or when you use specific audio apps then you may well wonder why. Some people are copying and then finding they have no option to paste and others are experiencing crashes when they try to paste copied text. You can factory reset the phone or you can root the device and clear the data from your clipboard.
Samsung is definitely aware of this issue, but it has not come up with a fix yet.
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