Up vote Previous Next. SundeepKumar Replied on March 2, In reply to 7thSense's post on February 18, We can update our phone or not with this software? My phone works perfectly.. Is this software safe to use?? In reply to SundeepKumar's post on March 2, It is Nokia's official recovery software for home use.

It will not, however, update your phone if the update is not yet available for you phone. Up vote 3. MollyZX Replied on March 5, My phone does this regularly. Easiest fix is to take battery out, then put it back and power on. Doesn't lose data but is a very sorry example of hardware. Up vote 7. In reply to MollyZX's post on March 5, If it goes into a bricked state, it won't power up correctly after taking out the battery..

Just as I already mentioned above. MollyZX Replied on March 10, In reply to 7thSense's post on March 7, Yes, it does. I've done it multiple times. This is the only phone I've ever had that became an inoperable brick. Its other problem is that sometimes the battery dies in four hours of non use and must be recharged.

Can't figure out wha makes that happen. In reply to MollyZX's post on March 10, I've been sat here watching it for about ten mins and it's done nothing, when u take the charger out it is staying on the clog and lightening bolt sign.

Soft Reset (Frozen / Unresponsive Screen) - Nokia Lumia 928

Arne Ebbeson. I left mine plugged in for a couple of days.

Eventually it got enough power together to sort out the issue itself. Came back online a few days later all on it's own. No button response, so I removed the back, and battery, waited for about 5 minuets, re assembled, all ok, and has been ok for a week now. Sachin kn. Message send failed. TCSSend failed with error code: P9 Technologies. My lumia 's battery went critically low and turned off. I plugged it in charging but even after 3hours it didnt turned on, with only the charging logo flashing. As soon as i remove it from charging it turns off..

Itz just been a year since i bought the phone and the shop where i gave the phone for repair says battery is not of any uze. He tried a new battery bt the phone is still not switching on. Please help, i think there's no problm wd d battery. Same here with same problem guy. But mine wont go ahead of Nokia boot logo screen, now, if im typing this, only 2 times i have got Start screen , then i see nothing wont respond, buttons, screen itself, but live tiles are working cause small pics are moving , ex.

Trying to start phone, but weird is also that it vibrates but after 5 or even 10 secs after i pressed power button. Normally it was after secs. Nokia logo also appears after secs normally i remembered - around 5 secs. Tried also Windows device recovery tool but with no markable success. First , it want not discover my phone even, and second, even when Nokia logo dissapperars for some seconds so program thinks phone went done from Nokia logo and should see now windows logo, but windows logo in my phone just doesnt appear, cause it is stuck at boot Logo i think.

Then some tries of recover software still failed. Can u help. Ria brown. After i reset my phone and when it turns on it go pass the nokia logo then get stuck on the T-Mobile logo. Maung Maung. I got a nokia , tried both soft and hard reset to no avail, phone still cant start.

My Nokia Lumia is frozen (the software isn't working): returning to factory settings

Kept it in the charger for hours, still no success. Re-tried both soft Nd hard reset, but to no success I think these nokia lumia are overrated. Ajay Sharma. I experienced similar problem with my Nokia Lumia many times.

25 Answers

This might be happening due to loose battery or some other issues with battery like low charge. Mary Esther. For hard reset you should hold the Power button till it vibrates. When its starting to vibrate hold the vol.

Windows 10 Mobile Additions:

Now press vol. Now your phone will hard reset removes all files except sd card files. You can quickly see two gears making updates and then the phone works Harsh Sharma. Last night my win 10 phone was completely dead, only showed that charging screen. Select a Language: Help Translate iFixit. Back Answers Index. Digital Plumbing Rep: Hi Everybody, We've got a Nokia in, great phone but we know the software and ROM is quite flakey and leads to all kinds of issues.

Answer this question I have this problem too Subscribed to new answers. Is this a good question? Yes No. Voted Undo.

Score Hi, I bought lumia and it stays balnak. Put out your battery and direct charge Cut a local charger have 2 wire red is positive and other is minus now connect the wire with your battery for 15 minuit after that put back your battery on mobile. Ever fixed something?

Share your repair story with ImAGenius. We Are All Geniuses. Most Helpful Newest Oldest. Most Helpful Answer. Douglas Mutay Rep: The phone is working just nice now. Was this answer helpful? It worked perfectly. It worked, thanks: Thank you.

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Ok, we managed to get this one resolved ourselves, after a day of research and configuration. After searching numerous sources online we found that we need two tools. To Flash the software we watched this tutorial as it's relatively straightforward.

How to fix a Windows Phone device that has frozen or won't start - Microsoft Community

Lumia Flash Tutorial - Brick fix! Score 4. Put your device to test mode and then again change it to normal mode using Nokia care suite That is the final solution for this before trying to flashing your entire rom.

Arne Ebbeson Rep: Score 1. Ray Rep: NOKIA Hi All. I have had a similar problem with my nokia, , I am not exactly sure what I had done, ie pluged into my laptop, charging, or state of charge, but the phone screen came up with a "lightning bolt arrow, and a cog wheel" best description I can give No button response, so I removed the back, and battery, waited for about 5 minuets, re assembled, all ok, and has been ok for a week now.

Hope this helps someone. Score 0. Ray, the does not have a removable battery like the